No Smoking. Vehicles are required to be smoke free. See HC Regulation 2-180 for more details.

● Prohibited Items:
Alcohol, illegal drugs, and dangerous weapons are not allowed within the vehicle parameters because Hyp-tro policy and/or Federal or State law prohibits these items on Hyp-tro property. (See HC Regulations 2-39; 2-178; 21 CFR 1300.01 et. seq.) Similarly, flammable or explosive materials are not allowed on the vehicles.

● Carry-On’s:
Passengers should try to keep a carry-on limit of two (2) reasonable items. Carry-on items should cause minimal disturbance to other
passengers and should not take up a large amount of space or block the aisle or seating of other passengers

● Personal Hygiene:
Riders shall maintain appropriate and reasonable personal hygiene/body odor.

● Clothing:
Appropriate clothing, i.e. shirts, shoes, etc., must be worn at all times.

● Disruptive Behavior:
Riders must maintain appropriate social behavior while interacting with drivers, dispatchers, and other riders. Riders may not physically abuse or threaten others. Obscene language or actions will not be tolerated. All body parts must be kept inside the vehicle at all times. No playing outbursts sounds, or other noisy equipment (without headphones) in the vehicle / Shuttle

● Children:
Parents must control children and ensure that they are seated and properly restrained.

● Service Animals:
No petting guide dogs or service animals without the permission from the owner.

● Littering:
No littering or throwing objects from the vehicles.

● Equipment:
No operating or tampering with any vehicle or driver equipment.

● Seat Belts:
HC Demand Response vehicles are equipped with seat belts and all passengers are required to wear seat belts for the duration of their
ride.

● Car Seats:
For children that require a car seat, the passenger is required to supply the car seat and secure the car seat into the vehicle.

● Departing the Vehicle:
Riders must depart vehicles upon demand of a driver or any other Hyp-tro Connect representative. When departing, be sure to take all of your belongings. HC is not responsible for lost, stolen, or damaged items.